13:00 - Social Saturday “Customer Relationship Management”: event details


  • Event: 13:00 - Social Saturday “Customer Relationship Management”
  • Date: 09/06/2018
  • Details:

    Customer Relationship Management – Ideally, we would all like mutually beneficial relationships with our customers. But what can we do to achieve, and maintain, such relationships? Join us for our Social Saturday to hear two experienced colleagues’ thoughts on this topic and discuss our own experiences and practices.

    Margaret Hiley will talk about the importance of trust, while Sue Leschen will explain the advantages of setting clear terms & conditions. Further information about the speakers can be found at http://www.margarethiley.com/ and http://avocate.co.uk/about-sue-leschen/.

    This event is free of charge and light refreshments will be provided. Please register by Friday 1 June 2018 on Eventbrite.

    Whilst the NWTN welcomes non-members from other ITI regions, we ask that you join the NWTN if you would like to attend more than one of our free events. Please contact events@nwtn.org.uk for further information.

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